In this course, participants will learn a wide range of techniques to improve their active listening skills. As well as acquiring valuable new techniques, participants will also become aware of their current ability to listen, personal shortfalls and strategies to confront and overcome these.
Anyone with an interest in the benefits of active listening, especially HR staff, those with reception and secretarial/administrative tasks, those taking minutes, sales staff and educators.
The majority of our courses are customised and delivered in house. Our standard fee for customised course delivery over the duration of a day is £950.00, which includes diagnostics, course customisation to ensure the course meets the specific needs of your organisation, materials and delivery to groups of up to 15 people. This equates to a training investment of £65.00 per head. Certificates are issued upon completion of the training for all participants.
Our South West training teams cover Dorset, Devon, Cornwall, Somerset and Wiltshire. Whether you're in Exeter, Bath, Bristol, Taunton or Salisbury, we have experts trainers at the ready to deliver high impact training to your staff.
Contact us to discuss further.