Aims of the course
In this course, participants will learn a wide range of techniques to improve their active listening skills. As well as acquiring valuable new techniques, participants will also become aware of their current ability to listen, personal shortfalls and strategies to confront and overcome these.
Who will benefit from attending?
Anyone with an interest in the benefits of active listening, especially HR staff, those with reception and secretarial/administrative tasks, those taking minutes, sales staff and educators.
Participants will learn to:
Key topics covered:
What's included?
The majority of our courses are customised and delivered in-house.
Our standard fee for customised course delivery over the duration of a day is £1,400 excluding VAT. This fee includes:
-Pre-training diagnostic meetings with clients to determine training needs and priorities
-Training development and customisation
-Pre-training evaluations
-Full-day onsite training
-Training delivery to circa 20 people
-Trainer travel expenses and travel time
-Post-training evaluations and report
-Materials
-Certificates
-Follow up
For groups of 20 people, this fee is equivalent to an individual investment of £70 per head.
Our South West training teams cover Dorset, Devon, Cornwall, Somerset and Wiltshire. Whether you're in Dorchester, Yeovil, Ilminster, Plymouth, Pool, Bournemouth, Exeter, Bath, Bristol, Taunton, or Salisbury, we have expert trainers ready to deliver high-impact training directly from your office premises to your staff. This takes the headache and hassle out of traveling and allows greater flexibility in the number of participants.
Contact us to discuss further.
