International Business Skills Courses

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Wherever I go in the world with my role I'll see things through a different lens
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Need cultural awareness training or related international training? You are in safe hands!

With over 20 years' experience training companies such as Toyota, Triumph, Mercedes Benz, Epson, BHP and Total, our parent company are the market-leading company in the UK for cultural awareness training and related international business training topics. 

Our respected face to face and online cultural training courses help staff work confidently across cultures generically, or, equip them with specific skills and insights to help maximise their success when travelling to locations such as Saudi Arabia, China, Iran, USA, Thailand, Japan, the UAE  or the Middle East.

Whether you're in Dorset, DevonSomerset, Wiltshire or Cornwall, we have trainers with the expertise and insights to deliver truly engaging and productive training sessions. Contact us to discuss further. 


China Cultural Awareness

Our 'China Cultural Awareness' training course, can be delivered in a classroom setting or via webinar. It is possible for webinar recordings to be uploaded to an eLearning platform, along with supplementary resources, quizzes and case studies for future access.

Aims of the course:

When doing business with people from China, it's important to understand that the business culture differs greatly.  To build trusting relationships and maximise your outcomes, it's essential that you understand Chinese culture.  By understanding the culture, you will appreciate the expectations that your Chinese counterparts have of you, the Chinese business approach, and unspoken business rules. 

This training can be delivered face to face, via live, interactive webinar, or as an off-the-shelf, online course. The online version has been developed by China business experts and is run by our sister company, 'Commisceo Global Consulting'.  The course will give you practical insights to help shape your strategies and materials and the ability to approach your transactions productively and with confidence. 

The course can be accessed via the Commisceo Global Consulting website, or, uploaded to in-house learning management systems. 

Click here for more information:

https://www.commisceo-global.com/training/elearning/china-online-course

Who will benefit from attending?:
  • Anyone working on fixed projects with Chinese counterparts
  • Negotiation teams
  • Exporters
  • Anyone attending meetings in China or welcoming Chinese counterparts to the South West
Quick Details:
Reference Nr: IBCCA
Group: Main Group
Experience Level: Standard
Cultural Awareness Training

Our 'Cultural Awareness' training course, can be delivered in a classroom setting or via webinar. It is possible for webinar recordings to be uploaded to an eLearning platform, along with supplementary resources, quizzes and case studies for future access.

Aims of the course:

This course is designed to help anyone working internationally, or across cultures, to maximise their performance by confidently navigating any cross-cultural setting.

By understanding the critical drivers of the cultures you work with, you will gain an understanding of why your cross-cultural counterparts act as they do, the behaviours that are really important to them, the expectations that they might have of you and the approach you should be taking to drive positive and productive outcomes.

This valuable understanding will help you build positive and trusting relationships, protect your company reputation and avoid potential cultural blunders.

This course is typically tailored to incorporate a focus on a specific culture/s or on specific business activities such as selling, marketing, negotiating, buying etc. 

Who will benefit from attending?:
  • Staff with any form of international role - whether face to face or virtual 
  • Staff with a need to manage or lead international teams
  • Managers with a multinational/cross-cultural staff base 
  • Individuals with a multicultural service base 
  • Those managing overseas suppliers or distributors 
  • Project staff working across international projects 
  • Individuals due to go overseas for the purpose of selling/marketing products, establishing a supplier chain, implementing an international supply chain, or, negotiating an international contract 

Our cultural trainers

Our cultural trainers are all fully qualified, cultural professionals with extensive experience working internationally within a business capacity. 

Online training 

Our cultural awareness training is also available as an online/ eLearning training option via our parent company Commisceo Global Consulting Ltd. 

Quick Details:
Reference Nr: IBCAT
Group: Main Group
Experience Level: Standard
Customer Service Excellence Across Cultures
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This training course, can be delivered face to face, via live webinar, or as an eLearning module.Contact the Training South West team to discuss further.

Aims of the course:

When dealing with clients from around the world it's important to remember that customer service expectations can differ greatly.

Our customer service training course helps participants appreciate how and why cultures differ and equip them with insightful and practical skills to ensure they deliver world-class customer service no matter where the client is from.

Who will benefit from attending?:
  • Anyone working or dealing with international customers
  • Call centre staff
  • Professionals communicating globally but remotely
  • Exporters
Quick Details:
Reference Nr: IBCACS
Group: Main Group
Experience Level: Standard
Japan Cultural Awareness

Our 'Japan Cultural Awareness' training course, can be delivered in a classroom setting or via webinar. It is possible for webinar recordings to be uploaded to an eLearning platform, along with supplementary resources, quizzes and case studies for future access.

Aims of the course:

Japanese business culture differs greatly from UK business culture.  By understanding the culture of your Japanese counterparts you will greatly enhance your chances of delivering productive and successful business transactions. You will also appreciate the expectations that your Japanese counterparts have of you and gain the skills and know-how to develop an effective business strategy.  You will also gain an understanding of business etiquette and an appreciation of behaviours that are likely to cause offence and damage relationships. 

Our Japanese business culture course can be delivered face to face, via live, interactive webinar or, as an off-the-shelf, online course. The off-the-shelf version of this course has been developed by Japanese business experts and run by our sister company, 'Commisceo Global Consulting'. 

The course can be accessed via the Commisceo Global Consulting website, or, uploaded to in house learning management systems. 

For advanced insights click here:

https://www.commisceo-global.com/training/webinar/japan-cultural-awareness

For more general insights click here:

https://www.commisceo-global.com/training/elearning/japan-online-course

Who will benefit from attending?:
  • Anyone working on fixed projects with Japanese counterparts
  • Negotiation teams
  • Exporters
  • Anyone attending meetings in Japan or welcoming Japanese counterparts to the South West
Quick Details:
Reference Nr: IBJCA
Group: Main Group
Experience Level: Standard
Saudi Arabia Cultural Awareness

Our 'Saudi Arabia Cultural Awareness' training course, can be delivered in a classroom setting or via webinar. It is possible for webinar recordings to be uploaded to an eLearning platform, along with supplementary resources, quizzes and case studies for future access.

Aims of the course:

When doing business in Saudi Arabia, it's essential that you understand Saudi business culture as it differs greatly to British business culture. There's a certain way of 'doing things' in Saudi Arabia and to get the most out of your transactions, it's important that you understand the expectations that your counterparts might have of you, local business rules, business etiquette and behaviors most likely to cause offence. By gaining this understanding, you are more likely to successfully build positive and productive business relationships.

This is an online course, hosted by our sister company, 'Commisceo Global Consulting'. The course has been developed by Saudi Arabia business experts and imparts practical insights and strategies which will help you to manage your transactions confidently. 

The course can be accessed via the Commisceo Global Consulting website, or, be uploaded to in-house learning management systems.

Our Saudi Arabia cultural training course can also be delivered as a face-to-face course, onsite directly to your staff by a member of our specialist Saudi Arabia cultural training team if requested. 

Click here for more information:

https://commisceo-global.com/online/courses/saudi-arabia/preview

Who will benefit from attending?:
  • Anyone working on fixed projects with Saudi counterparts
  • Teams negotiating project in Saudi Arabia 
  • Service providers wishing to expand into Saudi Arabia 
  • Anyone exporting or importing goods from or into Saudi Arabia 
  • Individuals attending meetings in Saudi Arabia 
  • Businesses hosting Saudi Arabian counterparts in the South West
Quick Details:
Reference Nr: IBSACA
Group: Main Group
Experience Level: Standard
Thailand Cultural Awareness

Our Thailand Cultural Awareness' training course, can be delivered in a classroom setting or via webinar. It is possible for webinar recordings to be uploaded to an eLearning platform, along with supplementary resources, quizzes and case studies for future access.

Aims of the course:

When doing business it's Thailand it's essential that you understand the local business culture as failing to do so can have a detrimental impact on relationships and productivity. With an awareness of Thai business culture, you will be better equipped to build trusting, productive relationships with your counterparts.  You will also gain an essential understanding of the Thai communication style and learn to manage conversations in a way which avoids confusion and potential offence.

The Thai cultural training course is an online e-learning course, developed by Thai business experts and incorporating professional video, in-country footage, quizzes and case studies.  The course is hosted by our sister company, 'Commisceo Global Consulting'. It can be accessed via the Commisceo Global Consulting website, or, uploaded to in house learning management systems.

This course can also be delivered face-to-face within the workplace by one of our specialist Thai cultural trainers. 

Click here for more information:

https://www.commisceo-global.com/training/elearning/thailand-online-course

Who will benefit from attending?:
  • Anyone working on fixed projects with Thai counterparts
  • Negotiation teams
  • Exporters
  • Individuals managing suppliers or production process in Thailand 
  • Anyone visiting Thailand for business or hosting Thai counterparts in the South West
Quick Details:
Reference Nr: IBTCA
Group: Main Group
Experience Level: Beginner
UAE Cultural Awareness

Our 'UAE Cultural Awareness' training course, can be delivered in a classroom setting or via webinar. It is possible for webinar recordings to be uploaded to an eLearning platform, along with supplementary resources, quizzes and case studies for future access.

Aims of the course:

Business culture in the UAE is very different from British business culture. To get the best out of your UAE business transactions, it's essential therefore, that you understand the local rules, business etiquette, communication approach and dos and don'ts.  By understanding the local culture, you give yourself the best chances of driving successful and productive outcomes. 


This is an online course, developed by UAE business experts and run by our sister company, 'Commisceo Global Consulting'. The course will give you practical insights to help shape your strategies and materials and the ability to approach your transactions productively and with confidence.

The course can be accessed via the Commisceo Global Consulting website, or, uploaded to in house learning management systems.

Click here for more information:

https://www.commisceo-global.com/training/elearning/uae-online-course

Who will benefit from attending?:
  • Anyone working on fixed projects with Emirati counterparts
  • Negotiation teams
  • Exporters
  • Anyone attending meetings in the UAE or welcoming Emirati counterparts to the South West
Quick Details:
Reference Nr: IBUAECA
Group: Main Group
Experience Level: Standard
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