Management and Leadership Courses

quotation marks
This course has given me invaluable direction. I am looking forward to applying my learning in the workplace and making a real difference this year.
Delhaize Group

Our Business Skills category comprises of two sections:

1. You will find a list of our courses below that are 'business general' as well as

2. On the right, you will find even more courses under the subcategories Finance, Marketing, Sales and Customer Service.

Our top-selling courses cover a real range from Risk Management to Presentation Skills to Project Management.

Simply click the title of interest to find out more on the course, our next scheduled date and how to book.


Change Management

Due to the impact of Coronavirus, our 'Change Management' training course, can also be delivered to groups via live webinar, or delivered as an eLearning module.Contact the Training South West team to discuss further.

Aims of the course:

This one-day training course in change management will equip participants with the knowledge and skills to manage and communicate change successfully with their teams and within their organisations.

Who will benefit from attending?:
  • Change Project Managers
  • HR practitioners
  • Team leaders
  • Staff with responsibility for change programmes
Quick Details:
Reference Nr: MLCM
Group: Main Group
Experience Level: Standard
Emotional Intelligence for Leaders

Due to the impact of Coronavirus, our 'Emotional Intelligence for Leaders' training course, can also be delivered to groups via live webinar, or delivered as an eLearning module.Contact the Training South West team to discuss further.

Aims of the course:

Emotional Intelligence is increasingly central to successful management and leadership. This essential one-day course has been created to raise awareness of emotion within the workplace and its impact on performance and team harmony.

Participants will end the day with a range of practical tools and strategies enabling them to identify and respond to the emotions of others, control emotions and deal positively and empathetically with others.

Who will benefit from attending?:

Managers and leaders looking to develop their emotional intelligence and improve team performance. It is particularly useful to managers who have been promoted on the basis of technical expertise but who have yet to develop people management skills. 

Quick Details:
Reference Nr: MLEIL
Group: Main Group
Experience Level: Standard
Introduction to Management

Due to the impact of Coronavirus, our 'Introduction to Management' training course, can also be delivered to groups via live webinar, or delivered as an eLearning module.Contact the Training South West team to discuss further.

Aims of the course:

This one-day course has been developed for those new to management seeking an overview of the role, responsibilities and skills needed to become a successful manager. It is an engaging and self-reflective introduction to being a manager.

Who will benefit from attending?:

Anyone with managerial responsibility, whether new to the role or in a junior managerial position. This course is ideal for those wanting a simple yet impactful introduction to management.

Quick Details:
Reference Nr: MLIM
Group: Main Group
Experience Level: Standard
Leadership Training

Due to the impact of Coronavirus, our 'Leadership Training' training course, can also be delivered to groups via live webinar, or delivered as an eLearning module.Contact the Training South West team to discuss further.

Aims of the course:

Our Leadership Training course will strengthen the confidence and know-how of leaders and equip them with the skills needed to engage and motivate their team members so that individuals feel inspired in their roles and deliver upon organisational objectives.

Who will benefit from attending?:

Anybody in a team management role, business owners and anyone who, within their profession, needs to establish a culture of engagement. 

Quick Details:
Reference Nr: MLL
Group: Main Group
Experience Level: Standard
Managing a Matrix Team

Due to the impact of Coronavirus, our 'Managing a Matrix Team' training course, can also be delivered to groups via live webinar, or delivered as an eLearning module.Contact the Training South West team to discuss further.

Aims of the course:

This one-day course is a solid introduction and overview of the skills, strategies, tools and mindset needed to be successful in matrix team management.

Who will benefit from attending?:
  • HR professionals
  • Team managers
  • Managers or staff working within a matrix structure, organisation or team
Quick Details:
Reference Nr: MLMMT
Group: Main Group
Experience Level: Standard
Managing Multicultural Teams

Due to the impact of Coronavirus, our Managing Multicultural Teams' training course, can also be delivered to groups via live webinar, or delivered as an eLearning module.Contact the Training South West team to discuss further.

Aims of the course:

With human capital crossing borders every day, the multicultural team is slowly becoming a norm. Managing multicultural teams is full of both opportunities and challenges.

Our one-day course has been designed to help managers and team leaders, working at different levels of an organisation, get the best out of their teams and explore strategies for minimising poor communication or working relations.

Who will benefit from attending?:

Managers and team leaders as well as those in more senior positions within multicultural teams

Quick Details:
Reference Nr: MLMMCT
Group: Main Group
Experience Level: Standard
Remote and Virtual Team Leadership

Due to the impact of Coronavirus, our 'Remote and Virtual Team Leadership' training course, can also be delivered to groups via live webinar, or delivered as an eLearning module.Contact the Training South West team to discuss further.

Aims of the course:

This one-day course explores the challenges and opportunities that exist within a remote and virtual team environment. As well as insight into best practice, the course will help participants develop essential management skills and techniques to ensure they work effectively within their own situations; identifying gaps and building a practical action plan moving forward.

Who will benefit from attending?:

Any team manager or leader overseeing remote or virtual teams and seeking to increase their effectiveness.

Quick Details:
Reference Nr: MLRTL
Group: Main Group
Experience Level: Standard

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Training House
Sherborne
Dorset
DT9 5LN

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29 July 2020
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For the majority of successful business players in the South West, the customer sits at the hea...