Communication Courses

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Many thanks to the trainer, she was excellent.
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Our Business Skills category comprises of two sections:

1. You will find a list of our courses below that are 'business general' as well as

2. On the right, you will find even more courses under the subcategories Finance, Marketing, Sales and Customer Service.

Our top-selling courses cover a real range from Risk Management to Presentation Skills to Project Management.

Simply click the title of interest to find out more on the course, our next scheduled date and how to book.


Communication Skills

Due to the impact of Coronavirus, our 'Communication Skills' training course, can also be delivered to groups via live webinar, or delivered as an eLearning module.Contact the Training South West team to discuss further.

Aims of the course:

Communication skills are an essential part of everybody’s standard toolkit. This popular one-day course gives participants the skills to needed to communicate and collaborate with others, effectively and with impact. 

Who will benefit from attending?:

This course is suitable for anyone, in any role, looking to strengthen their communication and collaboration skills.

Quick Details:
Reference Nr: COCS
Group: Main Group
Experience Level: Standard
Essential Business Grammar

Due to the impact of Coronavirus, our 'Essential Business Grammar' training course, can also be delivered to groups via live webinar, or delivered as an eLearning module.Contact the Training South West team to discuss further.

Aims of the course:

Good grammar is essential when producing business communications and documents. Our straightforward Business Grammar course has been developed to leave participants with the skills and insight to produce grammatically well-written documents which present both themselves and their company in the best light possible.

Who will benefit from attending?:

Anyone who has to write reports, documents, manuals, catalogues, websites, minutes, letters or any other sort of text that will be read by others.

Quick Details:
Reference Nr: COEBG
Group: Main Group
Experience Level: Standard
Essential Business Writing Skills

Due to the impact of Coronavirus, our 'Essential Business Writing Skills' training course, can also be delivered to groups via live webinar, or delivered as an eLearning module.Contact the Training South West team to discuss further.

Aims of the course:

In this informative, one-day course, participants will cover the essential skills needed in business writing. Participants will leave the training with the confidence to apply new skills and techniques when creating emails, letters and reports that grab their reader’s attention, deliver the message concisely and create a change in the reader’s reactions.

Who will benefit from attending?:

Anyone who wants to better their potential in writing powerful emails, letters, reports or business copy.

Quick Details:
Reference Nr: COEBW
Group: Main Group
Experience Level: Standard
Mastering the Art of Public Speaking

Due to the impact of Coronavirus, our 'Mastering the Art of Public Speaking' training course, can also be delivered to groups via live webinar, or delivered as an eLearning module.Contact the Training South West team to discuss further.

Aims of the course:

In this illuminating course, participants will learn how to make great speeches with power and punch. A practical, hands-on, one-day training course, participants will leave the day having understood the basic framework to make a good speech as well as having practised new skills and applied new insights.

Who will benefit from attending?:

Anyone who wants to improve their skills of speaking in public.

Quick Details:
Reference Nr: COMAPS
Group: Main Group
Experience Level: Standard
Meditation at Work

Due to the impact of Coronavirus, our 'Meditation at Work' training course, can also be delivered to groups via live webinar, or delivered as an eLearning module.Contact the Training South West team to discuss further.

Aims of the course:

If you are involved in workplace disputes or grievances, mediation skills are critical to ensuring the process is managed well and that the right outcome is found.

The aim of this course is to nurture participant mediation skills; empowering them to make a significant difference at work by facilitating resolution and preventing the escalation of issues or employment tribunals.

This instructive one-day course will equip participants with the skills necessary to mediate with confidence and conviction.

Who will benefit from attending?:
  • Managers, employee representatives and HR professionals
  • Other employees who wish to enhance their interpersonal skills
Quick Details:
Reference Nr: COMW
Group: Main Group
Experience Level: Beginner
NLP and Communication

Due to the impact of Coronavirus, our 'NLP and Communication' training course, can also be delivered to groups via live webinar, or delivered as an eLearning module.Contact the Training South West team to discuss further.

Aims of the course:

This eye-opening one-day course will look at the NLP model and its benefits in the way we communicate both internally and externally.

The course will equip participants with a range of tools and techniques to both 'read between the lines' of other peoples' messages and strategies to influence and persuade others through language use.  

Who will benefit from attending?:

This course is perfect for anyone who needs to further improve their communication skills and increase their level of influence and impact. 

Quick Details:
Reference Nr: CONLPCO
Group: Main Group
Experience Level: Standard
Presenting and Speaking with Confidence

Due to the impact of Coronavirus, our 'Presenting and Speaking with Confidence' training course, can also be delivered to groups via live webinar, or delivered as an eLearning module.Contact the Training South West team to discuss further.

Aims of the course:

This course will equip participants with the skills and techniques needed to deliver quality presentations, with clarity and with confidence.

Who will benefit from attending?:

Anyone needing to improve their speaking and presentation skills whether for small or large audiences.

Quick Details:
Reference Nr: COPSC
Group: Main Group
Experience Level: Standard
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Our Courses

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Training House
Sherborne
Dorset
DT9 5LN

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08 July 2021
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If you deal with customers, then you'll appreciate the challenges of dealing with an angry customer ...