The training we received with definitely increase our business activity!
Our South West Training Team deliver a diverse range of sales-related training courses, including areas such as Cold Calling, Influencing, NLP for sales personnel, Telephone Sales and Strategic Sales.
The most popular topics are listed below - just click on a course title to reveal further details. If the sales training topic you are interested in isn't listed, then contact us to discuss further. We regularly develop courses from scratch to meet our client's specific needs.
Our courses are delivered to businesses across Dorset, Devon, Cornwall, Wiltshire and Somerset, by professional trainers with extensive experience working within the sales field. Whether you're in Poole, Dorset, or Penzance, Cornwall, we have trainers on your doorstep.
Contact us for more details.
Client account and relationship management is critical to the long-term success of any organisation. This one-day course has been designed to give participants a practical introduction to the tools, strategies and skills needed to become an effective account manager.
The course will help participants move away from transactional client relationships to one where they understand their clients’ needs, manage potential issues and retain long-standing relationships which the client values.
This course is suitable for individuals operating in client-facing account management roles who are required to generate business from new/existing client portfolios.
Tenders are an increasingly essential part of procurement management, and their submission plays an important role in high-value bids.
This one-day course equips participants with the tools and strategies to plan and produce high-quality bids within deadlines and in accordance with tender specifications.
Participants will leave the course with a higher-level appreciation of tender evaluation, the ability to tailor a bid in order to meet tender requirements, strategies to ensure that their bid stands out from competitors and on-going procedures to continually improve tendering performance.
Anyone involved in tenders including (but not limited to) account managers, sales professionals, engineers, heads of departments, supervisors, marketing professionals, project managers, business development managers, and client servicing personnel.
This engaging one-day sales course introduces participants to the opportunities in consultative sales. It will equip learners with the techniques, strategies and skills enabling them to deliver a customer-focused approach to sales and business development. The interactive style of the training allows everyone the time to apply theory to practice and leave the day feeling confident with new techniques.
Sales or Account Management professionals wanting to learn how to use customer-centric techniques to convert sales.
The course will boost the performance of salespeople in face to face meetings with either clients or prospects. It equips participants with the tools and techniques to help them plan and manage meetings to ensure favourable outcomes.
Anyone with responsibility for face to face sales meetings, including field sales professionals, account managers, relationship managers and business development professionals.
Influencing and negotiation skills are vital for all sales professionals. Increasingly demanding client expectations combined with competition, make the conversion of sales ever more challenging.
This course will help participants develop and apply the skills needed to confidently persuade and influence others and to negotiate successful outcomes which recognise customer need.
Business development and sales professionals who wish to upgrade their skills by learning new techniques and improving their ability to persuade and influence.
Neuro-linguistic programming (NLP) focuses on the way in which we communicate, the processing and recall of communication and the way in which communication can empower an outcome.
This course takes the principles of NLP and applies them to the sales context. Through training, participants will learn a range of tools and techniques which are of significant benefit to the way in which we communicate throughout the sales process.
Anyone within a sales, account management or business development role wanting to take their skills to the next level.
This course is an ideal introduction to the world of sales for non-sales people. It gives a thorough and practical overview of the role of sales within an organisation whilst helping participants gain practical techniques and strategies which add value to their organisation's skill portfolio.
Anyone who is not employed within a sales capacity but who interfaces with external clients or who is required to represent the company through networking events trade shows, etc.
This course has been designed to help those with strategic selling responsibility to scope and deliver compelling sales plans which are aligned with the broader business strategy. It will equip participants with the know-how to analyse the performance of their function and to establish a robust strategic plan which will help sales performance within the organisation to further grow and flourish.
All individuals with responsibility for a sales department including sales managers, sales directors/executives, senior account managers and senior sales staff.
This fun and highly interactive one-day sales training course imparts participants with the techniques and strategies needed to maximise their telephone sales performance.
It covers a broad range of skills and strategies, including (but not limited to) those used to overcome ‘gatekeepers’, maximising the number of decision-makers reached, strategies to help optimise the number of appointments booked and helpful tips to help facilitate prospect decision-making during the telephone sales conversation.
Anyone working in telesales or selling over the telephone.