Trainer’s knowledge was really impressive and she was really flexible as our curiosity raised often random questions
Our Personal Skills courses are focused on internal learning and cover essential topics related to improving the skills of the self. The most popular training subjects include; Anger and Conflict management, Active Listening, Memory Skills and Assertiveness Training.
All our courses are one-day, delivered by our professional, experienced training team and delivered on-site within your business.
Our trainers cover the whole of the South West - including Dorset, Devon, Somerset, Cornwall and Wiltshire. You might be based in Poole, Bath, Bristol, Bournemouth, Exeter, or, located in the furthest edges of the South West. Regardless of where you are in the region, we are available to deliver engaging, insightful and practical training directly to your staff.
This one-day training course will equip participants with the tools & techniques to deal with anger effectively at work. Whether their own anger or that of others, participants will acquire the skills to recognise signs of anger and strategies for managing the situation positively and constructively.
Anyone who needs to deal with anger issues in the workplace.
This interactive one-day course on conflict management will equip participants with the knowledge and skills to effectively manage conflict within the workplace.
In this course, participants will learn a wide range of techniques to improve their active listening skills. As well as acquiring valuable new techniques, participants will also become aware of their current ability to listen, personal shortfalls and strategies to confront and overcome these.
Anyone with an interest in the benefits of active listening, especially HR staff, those with reception and secretarial/administrative tasks, those taking minutes, sales staff and educators.
Need to improve your memory skills? This one-day course aims to impart tips and techniques that can help participants strengthen their cognitive skills and improve their overall memory.
Participants will explore practical mnemonic techniques, enabling them to store and extract correctly all the data their brains stock as well as practical ways of increasing its capacity.
Anyone who is dependent on effective recall within the workplace, or, who wants to enhance and increase their memory skills on a general level.
This course helps participants untap their ability for problem-solving and creative thinking in a work-based context.
A one-day, fun and interactive course, it will introduce participants to strategies and techniques, enabling them to approach work-based problems and challenges creatively and ensuring that challenging problems can be effectively managed.
Anyone who is tasked with managing problems within the workplace.
The course will be of particular benefit to project managers and other organisational management roles.
This course has been designed to assist those in roles who are required to read, check, edit or proofread documents and need guidance in how to do so more quickly and effectively. It will impart skills and techniques which allow the reader to be more structured and confident when reviewing texts moving forward.
Anyone with responsibility for checking documents prior to them being distributed, published or used for official purposes.
Relevant for roles in financial reporting, management reporting, marketing, internal/external communications, project reporting and translation project management.
This engaging one-day course will help participants develop an understanding of how to read and react to non-verbal body language and micro-facial expressions within the workplace setting.
Anybody who wants to give their personal skills a boost and use such skills to improve their communication skills at work.
Speed reading is a vital skill for anyone who has large amounts of content to read as part of their role. This one-day training course will equip participants with the ability to speed read and dramatically increase the amount of information they can review and retain.
Ideal for anyone needing to read high volumes of information within short time-frames
Stress is a double-edged sword - perceived correctly it can be a driver to success; when left unmanaged stress can quickly affect health, performance and the ability to cope.
This one-day course will help participants analyse stress and pull it apart and put it back together again in a constructive and positive manner.
Suitable for anyone who feels the need to reduce their stress levels at work or home.
This personalised course is ideal for people working in roles where time management is an essential skill. It gives participants the insight to develop a toolbox of time management techniques, realising an improvement in both productivity and optimisation of work/life balance.
Anyone with a need to manage their time and productively more effectively.
The aim of this interactive one-day training course is to help participants develop the ability to communicate assertively and with confidence. The course covers the practical techniques needed to ensure messages are delivered in such a way that they are positively received.
This course is aimed at individuals who work within situations in which they are required to manage situations assertively but who find doing so difficult.