Training South West Blog

Running a small business means wearing many hats. One moment you're overseeing operations, the next you're de-escalating interpersonal issues within your team. Among the most challenging of those issu...

"Diversity is being invited to the party and inclusion is being asked to dance. However, belonging is dancing like no one's watching". Verna Myers, a noted inclusion strategist and cultural ...

 Top 3 Equality, Diversity and Inclusion Training Fails in a Nutshell When delivered well, Equality, Diversity, and Inclusion training can be incredibly valuable to business productivit...

Any organization, whether a business, charity or association, relies on good communication skills in order to be successful.  Having people that can deal with the challenges of both internal and ...

 Are you looking to boost your leadership performance?  Ready for some great tips to help you lead with credibility?  Although skilled leadership takes time and practice, you can b...

Did you know that less than 10% of how we understand each other, comes from the words we speak? The other 90% comes from nonverbal factors such as posture, intonation, microexpressions, facial express...

Many organisations across Devon, Somerset, Dorset and Cornwall promote strong technical performers into management roles, only to discover that leadership requires a very different skill set. Wit...

If you deal with customers, then you'll appreciate the challenges of dealing with an angry customer via telephone.  In face-to-face situations, the use of facial expressions, body language, and p...

Our communications skills training courses are one of our most popular training courses in the South-West. Effective communicators are essential to driving business success in businesses of all shapes...

For the majority of successful business players in the South West, the customer sits at the heart of their business. It is this commitment to customer service that keeps these businesses at ...

In 2019, as part of the training evaluation process, Training South West added a supplementary question which asked participants to capture the traits they felt were most important in the manager role...

I am very excited to announce that our sister company, Commisceo Global Consulting, has uploaded a f...

We know that effective communicators get more done, more effectively, with less stress and better ou...

The workplace can be a stressful environment for some staff. While a degree of ‘healthy’ stress is e...

Cold calling is, without doubt, one of the most challenging area of sales for any salesperson. When ...

A common question asked by newly appointed managers attending our Management and Leadership training...

Dorset is beautiful – in fact, it is so beautiful that the tourism industry attracts almost half a m...

If you work in a sales environment, then the likelihood is that you have experienced the frustration...

Excellent salespeople are like gold dust. Businesses with a detailed understanding of what it takes ...

With increased export portfolios, relocations of large businesses to the South West region and entre...