When dealing with clients from around the world it's important to remember that customer service expectations can differ greatly.
Our customer service training course helps participants appreciate how and why cultures differ and equip them with insightful and practical skills to ensure they deliver world-class customer service no matter where the client is from.
The majority of our customer service training courses are customised and delivered in house. Our standard fee for customised course delivery over the duration of a day is £950.00, which includes diagnostics, course customisation to ensure the course meets the specific needs of your organisation, materials and delivery to groups of up to 15 people. This equates to a training investment of £65.00 per head. Certificates are issued upon completion of the training for all participants.
Our South West training teams cover Dorset, Devon, Cornwall, Somerset and Wiltshire. Whether you're in Exeter, Bath, Bristol, Taunton or Salisbury, we have experts trainers at the ready to deliver high impact training to your staff.
Contact us to discuss further.