Introduction to Management

This training course, can be delivered face to face, via live webinar, or as an eLearning module. Contact the Training South West team to discuss further.

Aims of the course

This one-day course has been developed for those new to management seeking an overview of the role, responsibilities and skills needed to become a successful manager. It is an engaging and self-reflective introduction to being a manager.

Who will benefit from attending?

Anyone with managerial responsibility, whether new to the role or in a junior managerial position. This course is ideal for those wanting a simple yet impactful introduction to management.

  • Ref Nr:
    MLIM
  • Experience Level:
    Standard
  • Group:
    Main Group

Participants will learn to:

  • Understand the objectives of management within an organisation
  • Balance the completion of personal tasks whilst managing the workload of others
  • Understand management best practice frameworks
  • Communicate with team members effectively
  • Clarify, monitor and evaluate performance of others
  • Provide constructive and comprehensive feedback
  • Identify the key areas of staff motivation
  • Delegate tasks successfully

Key topics covered:

  • The role and purpose of management
  • Identification of the managerial qualities essential to successful management Identification of personal areas for development
  • Differences between leadership and management
  • Develop an efficient and committed team
  • Communication skills and motivation techniques
  • Staff development and performance management
  • Crisis and conflict management
  • Delegation skills

What's included?

The majority of our courses are customised and delivered in-house.

Our standard fee for customised course delivery over the duration of a day is £1,400 excluding VAT. This fee includes:

-Pre-training diagnostic meetings with clients to determine training needs and priorities
-Training development and customisation
-Pre-training evaluations
-Full-day onsite training
-Training delivery to circa 20 people
-Trainer travel expenses and travel time
-Post-training evaluations and report
-Materials
-Certificates
-Follow up


For groups of 20 people, this fee is equivalent to an individual investment of £70 per head.

Our South West training teams cover Dorset, Devon, Cornwall, Somerset, and Wiltshire. Whether you're in Exeter, Bath, Bristol, Taunton, Plymouth, Bournemouth or Salisbury, we have expert trainers at ready to deliver high-impact, onsite training to your staff. 

Contact us to discuss further. 

Contact Us

Call: 0330 027 0207

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