Sales for Non Sales People

• Ref Nr:

  SSNSP
• Experience Level:

  Standard
• Group:

  Main Group

Participants will learn to:

• Understand the world of sales
• Appreciate the sales cycle, key activities and the role of different players at different points of the cycle
• Understand the opportunities available at different points of the sales cycle
• Gain essential techniques and insights to manage client relationships positively and effectively
• Sell themselves, the organisation and products / services with confidence

Key topics covered:

• What is ‘selling’ and what are the key activities within the sales cycle?
• Who are the key players within the sales cycle?
• Your role within this cycle
• Where are the opportunities within the sales cycle?
• Features, benefits, upselling, cross selling – How do these terms apply within your organisation?
• Dealing with objections and closing deals
• Sales skills-building rapport with your clients, gaining their trust and respect, effective relationship management, questioning techniques, active listening, selling the features and benefits of your products or services
• Elevator pitch for use during networking events or related activities
• Action planning

Sales Courses

• Account Management
• Consultative Sales Skills
• Face to Face Selling
• Influencing and Negotation
• Sales for Non Sales People
• Telephone Sales Skills

Specialisms

• Finance
• Sales
• Marketing
• Customer Service