In recent years, Diversity, Equity, and Inclusion (DEI) has gained significant importance, particularly in local Southwest organisations committed to fostering equality and inclusion. This dedication has made DEI one of our most in-demand training courses. However, as a training company, our ongoing challenge is to ensure that DEI best practices become deeply embedded in business culture.
So, how do we go beyond lip service to achieve meaningful, lasting change?
For some, DEI initiatives might feel like a trend, but in reality, they are critical to the success of any organisation.
In a recent training course, during the registration process, we asked participants to rate how important DEI was to them. On average, only 30% of the participants rated it as 'very important'. When we repeated the question at the end of the day, this figure had grown to 89%, with a further 8%, rating it as 'important'.
When people explore DEI and what it means, the benefits are extremely hard to ignore. Here are some of the more basic benefits:
Our experience of delivering DEI training to companies across the Southwest, has allowed us to establish a clear picture of what DEI looks like once it's embedded into company culture. There has been a noticeable shift from DEI as a standalone training program to DEI as a core business principle. One particular client has Plymouth has succeeded in weaving DEI into the fabric of almost all their business processes - from hiring and onboarding to performance management and product development.
This shift has required them to rethink he way they do things, challenge biases, and be courageous enough to make significant changes. The company has also recruited DEI ambassadors; staff members who are passionate about inclusion and driving a positive workplace. It's not easy, but the rewards—improved employee satisfaction, increased performance, and a more innovative workplace—are well worth the effort.
One of these DEI ambassadors said how happy she was when she received feedback from a member of colleague who relies on a wheelchair to get around. This colleague said that she had really noticed an increased consideration of her needs. Prior t the training session, she felt that accommodations were only made when she requested them. However, she now feels that her colleagues actively consider and preempt her needs. On a recent staff social, the organiser decided the venue based on its accessibility for this member of staff. She said it made her feel valued and included.
By making people feel that they are important, we make it more likely that they will stay with the organisation, we boost their loyalty and we get the most out of them.
It's a win win all round.
If you're interested in customized Diversity, Equity, and Inclusion training for your team, we'd love to connect. Let's discuss how our impactful programs can help enhance your workplace culture and drive business success. No matter if you're in Dorset, Somerset, Devon, or Cornwall, our trainers are ready and available to assist you.