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Embracing DEI: Moving Beyond Buzzwords to Real Change


DEI Training is one of the largest-selling courses in the Southwest 

In recent years, Diversity, Equity, and Inclusion (DEI) has gained significant importance, particularly in local Southwest organisations committed to fostering equality and inclusion. This dedication has made DEI one of our most in-demand training courses. However, as a training company, our ongoing challenge is to ensure that DEI best practices become deeply embedded in business culture. 

So, how do we go beyond lip service to achieve meaningful, lasting change?

DEI is More Than Just a Trend

For some, DEI initiatives might feel like a trend, but in reality, they are critical to the success of any organisation.

In a recent training course, during the registration process, we asked participants to rate how important DEI was to them.  On average, only 30% of the participants rated it as 'very important'.  When we repeated the question at the end of the day, this figure had grown to 89%, with a further 8%, rating it as 'important'.  

When people explore DEI and what it means, the benefits are extremely hard to ignore. Here are some of the more basic benefits:

  1. Diversity Sparks Innovation
    Research shows that diverse teams are more innovative and better problem-solvers. When people from different backgrounds, cultures, and experiences come together, they bring unique perspectives that fuel creativity and new ideas. It's not just about adding diversity for the sake of appearances; it's about tapping into a wider pool of talent that drives business growth. An important note to add here is that diversity can only be harnessed when people feel their contributions are valued.
  2. Equity Creates a Level-Playing Field
    Equity goes beyond equality. While equality focuses on giving everyone the same resources, equity is about recognizing that different people have different needs and providing them with what they need to succeed. It's not enough to treat everyone the same; equity ensures that barriers are removed so all employees have equal opportunities to thrive.
  3. Inclusion Fosters Belonging
    A workplace that's diverse and equitable but lacks inclusion is incomplete. Inclusion is about creating a culture where everyone feels valued, respected, and empowered to contribute. It's not just about inviting diverse people to the table, but ensuring they have a voice—and that their voice matters.

The Future of DEI: Shifting from Programs to Principles 

Our experience of delivering DEI training to companies across the Southwest, has allowed us to establish a clear picture of what DEI looks like once it's embedded into company culture. There has been a noticeable shift from DEI as a standalone training program to DEI as a core business principle. One particular client has Plymouth has succeeded in weaving DEI into the fabric of almost all their business processes - from hiring and onboarding to performance management and product development.

This shift has required them to rethink he way they do things, challenge biases, and be courageous enough to make significant changes. The company has also recruited DEI ambassadors; staff members who are passionate about inclusion and driving a positive workplace. It's not easy, but the rewards—improved employee satisfaction, increased performance, and a more innovative workplace—are well worth the effort.

One of these DEI ambassadors said how happy she was when she received feedback from a member of colleague who relies on a wheelchair to get around. This colleague said that she had really noticed an increased consideration of her needs. Prior t the training session, she felt that accommodations were only made when she requested them. However, she now feels that her colleagues actively consider and preempt her needs. On a recent staff social, the organiser decided the venue based on its accessibility for this member of staff. She said it made her feel valued and included.  

By making people feel that they are important, we make it more likely that they will stay with the organisation, we boost their loyalty and we get the most out of them. 

It's a win win all round. 

Diversity, Equality and Inclusion Training  

If you're interested in customized Diversity, Equity, and Inclusion training for your team, we'd love to connect. Let's discuss how our impactful programs can help enhance your workplace culture and drive business success. No matter if you're in Dorset, Somerset, Devon, or Cornwall, our trainers are ready and available to assist you.

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26 August 2024
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DEI Training is one of the largest-selling courses in the Southwest  In recent years, Diversity...