Communication Skills Training Course


This training course, can be delivered face to face, via live webinar, or as an eLearning module. Contact the Training South West team to discuss further.

Aims of the course

Communication skills are an essential part of everybody’s standard toolkit. This popular one-day course gives participants the skills to needed to communicate and collaborate with others, effectively and with impact. 

Who will benefit from attending?

This course is suitable for anyone, in any role, looking to strengthen their communication and collaboration skills.

  • Ref Nr:
  • Experience Level:
  • Group:
    Main Group

Participants will learn to:

  • Communicate effectively, confidently and clearly
  • Build up stronger business relationships
  • Avoid misunderstandings
  • Use communication as a tool to achieving and influencing outcomes

Key topics covered:

  • Key characteristics of a skilled communicator
  • Different communication styles
  • Presenting a positive image through communication
  • Understanding common barriers to communication
  • Achieving results in your communications with others
  • Building collaborative relationships that emphasise trust and respect
  • Communicating effectively using simple, concise and direct language
  • Enhancing your active listening skills to avoid common misunderstandings
  • Fostering effective communication within your workplace
  • Dealing with difficult communication scenarios

What's included?

The majority of our courses are customised and delivered in-house.

Our standard fee for customised course delivery over the duration of a day is £1,400 excluding VAT. This fee includes:

Pre-training diagnostic meetings with clients to determine training needs and priorities
Training development and customisation
Pre-training evaluations
Full-day onsite training
Training delivery to circa 20 people
Trainer travel expenses and travel time
Post-training evaluations and report
Follow up
For groups of 20 people, this fee is equivalent to an individual investment of £70 per head.

Our South West training teams cover Dorset, Devon, Cornwall, Somerset and Wiltshire. Whether you're in Dorchester, Taunton, Exeter, Bath, Bristol, or Salisbury, we have expert trainers at ready to deliver high-impact training to your staff directly within their place of work. 

Contact us to discuss further. 

Contact Us

Call: 0330 027 0207

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