In 2019, as part of the training evaluation process, Training South West added a supplementary question which asked participants to capture the traits they felt were most important in the manager role...
Training South West Blog
Articles, tips, blogs and guides around the topics of business skills, training, professional courses and development in addition to Southwest relevant news. Mainly by Bob the Blogging Badger. Sometimes a human.
Hero or Villain? How would you be Portrayed in an Online Customer Care Story?
The Somerset County Gazette featured an article on 24th September outlining a family's disgust at th...
How well do you Performance Manage your Team?
For those of us, fortunate enough to have worked under great managers early in our career, we rarely...
Do Blanket Training Policies Work?
Training approaches differ greatly across companies and with experience working across large corpora...
8 Essential Lessons the German Mannschaft Can Teach Every Business
Last month we witnessed a breathtaking World Cup final which saw the Mannschaft (‘team’) win after a...
Managing Multicultural Teams: A Participant's Feedback
Following the recent delivery of a 'Managing Multicultural Teams' open course, one of our participan...
Contagious Leadership – Emotional Intelligence and its impact on Team Performance
In today’s business world, hard skills are no longer seen as the sole key to success. While in the p...
Developing Soft Skills as a Manager Today
Management and leadership, as we know it, has undergone a significant shift in recent years due to g...
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