Training South West Blog

Articles, tips, blogs and guides around the topics of business skills, training, professional courses and development in addition to Southwest relevant news. Mainly by Bob the Blogging Badger. Sometimes a human.

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Essential Telephone Tips to Deliver Great Customer Service

Bob the Blogging Badger
Wednesday, 04 August 2021
Blog

In an increasingly remote world, telephone contact is the only medium for 'human' interaction offered by many companies. Getting it right gives tremendous PR points, but, getting it wrong, can l...