Are difficult conversations part of your role? If so, you'll appreciate how emotionally exhausting and challenging these conversations can be. The challenge is particularly difficult if your conversat...
Training South West Blog
Articles, tips, blogs and guides around the topics of business skills, training, professional courses and development in addition to Southwest relevant news. Mainly by Bob the Blogging Badger. Sometimes a human.
5 Essential Steps to Managing Difficult Conversations Well
Do you find difficult conversations a challenge? If so, you are not alone! Most people feel nervous about embarking upon difficult conversations. However, by using a simple step by step process,...
Using Body Language to Boost your Outcomes
Did you know that less than 10% of how we understand each other, comes from the words we speak? The other 90% comes from nonverbal factors such as posture, intonation, microexpressions, facial express...
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