Aims of the course
This HR for Non-HR Managers training course in the South West is designed to give managers the knowledge, confidence and practical skills needed to handle everyday HR responsibilities effectively and professionally.
- Develop a clear understanding of key HR responsibilities for managers and supervisors
- Build confidence in managing employee relations, including performance, conduct and absence
- Learn how to handle difficult conversations and workplace issues in a fair and consistent way
- Understand best practice in disciplinary and grievance processes
- Improve communication skills when dealing with sensitive people matters
- Reduce organisational risk by applying HR principles correctly and consistently
- Support employee engagement, motivation and team performance
- Gain practical tools and techniques that can be applied immediately in the workplace
Who will benefit from attending?
This HR for Non-HR Managers training course in the South West is ideal for anyone with responsibility for managing people who needs a clearer understanding of HR processes, employment responsibilities and best practice in the workplace.
- Line managers and supervisors responsible for managing teams
- New and first-time managers developing their people management skills
- Team leaders handling day-to-day employee issues and performance
- Business owners and directors managing staff without dedicated HR support
- Project managers leading teams and dealing with workplace challenges
- Senior leaders looking to strengthen consistency in people management
- Anyone involved in employee relations, including absence, conduct and performance
“This course gave me confidence in understanding the HR needs of my management role. When it comes to drawing upon policies and knowing the essentials of HR, I am certain that I now know what to do. I’ll definitely be avoiding reactions and instead know enough about the rudimentaries of stepping back, and appreciating core actions that need to take place before doing anything. Also audit, audit, audit!!! Thank you to Sarah the trainer for instilling this!”
Katy, Kwintessential
Participants will learn to:
Key topics covered:
What's included?
This HR for non-HR managers training course is designed to give managers the confidence and practical skills to handle people-related issues effectively and in line with good workplace practice.
Each programme is tailored to reflect your organisation’s environment, ensuring the content focuses on the types of situations your managers are most likely to encounter.
The course typically includes:
- Pre-training discussion to identify key people management challenges and priorities
- Customised content aligned to your organisational policies and practices
- Interactive workshop delivery based on real workplace scenarios
- Practical guidance on handling performance, conduct and absence issues
- Techniques for managing conversations with employees clearly and professionally
- Approaches to maintaining consistency and fairness in decision-making
- Guidance on reducing risk and following appropriate processes
- Opportunities to discuss real situations in a safe, supported environment
- Participant materials and practical tools for ongoing reference
- Trainer preparation, delivery and all associated costs included
- Post-course feedback and recommendations to support continued development
The focus of the training is on helping managers feel more confident handling people issues, make informed decisions and manage situations in a consistent and professional way.
Book a free consultation to discuss how this course can support your managers.
